CMI Support

CMI’s service includes comprehensive training on our software and continued support contracts based upon the needs of our clients.

Our support staff works hard to ensure quick resolution to problems encountered with our software and hardware solutions. While most problems are fixed within the first 2 hours, our problem tracking database ensures that issues are properly assigned and the problem’s status is kept up-to-date until completion.

Customers can access support directly from CMI applications with the click of a button.  Also, you may contact CMI support via phone, fax or email:

Phone Number: 1-800-686-9313
Fax : 1-937-836-1036
Email: support@civicacmi.com

Click here to fill out a request for CMI Support.